Last updated 2 September 2026
This policy explains what ARK Roofing & Home Improvements Pty Ltd (ABN 30 697 112 226) does with the information you give us through this website. If anything here is unclear, call us on 0409 388 158 and ask.
When you fill in a quote form on this site we collect the details you type into it:
We also record which page you were on when you enquired and how you arrived at the site, so we know which of our ads and pages are actually helping people find us. We do not ask for and do not want payment details, identity documents or any sensitive personal information through this website.
To quote your job and to talk to you about it. That is the whole purpose. We use your phone number and email to reply to your enquiry, arrange an inspection and send you a written quote.
Your enquiry goes to ARK Roofing and to the service providers that run this website for us. We do not sell your details, and we do not pass them to unrelated businesses for marketing. The providers we use are:
We advertise on Google. When someone clicks one of our ads and then makes an enquiry, Google tells us that the ad worked. That is done with Google Ads conversion tracking, and it uses cookies and a click identifier carried in the web address. It tells us that an enquiry came from a particular ad. It does not tell Google what you wrote in the form.
Some pages show a call tracking number that forwards to our real number, so we can tell which ads lead to phone calls. Calls to a tracking number connect to us normally.
You can turn off personalised advertising in your Google Ad Settings, and you can block or delete cookies in your browser settings.
We keep enquiries for as long as we need them to quote and complete your job, and to meet our record keeping and warranty obligations afterwards. If you would rather we did not keep yours, ask and we will delete it.
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Email info@arkroofing.au or call 0409 388 158 and we will sort it out. There is no charge for asking.
This site is served over an encrypted connection and enquiries are stored with the providers listed above. No website can promise perfect security, but we do not hold more of your information than we need to and we do not share it beyond what is described here.
If we change how we handle your information we will update this page and change the date at the top of it.
ARK Roofing & Home Improvements Pty Ltd
St Peters, Sydney NSW
ABN 30 697 112 226 · Licence 500414C
Phone 0409 388 158
Email info@arkroofing.au
